A Higher Standard for Multichannel Customer Service
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About CallC247
“Our Call Center” provides quality multichannel communications services from our headquarters here in Odessa, along with our branches in Kyiv and Kharkiv
Our team is growing fast, with service available in English, German, Russian, French, and Arabic. We’re here 24/7 to deliver custom contact center solutions featuring phone, e-mail, chat, and other communications.
Retail and eCommerce
IT Support
Logistics
Travel and Transportation
What Our Team Can Deliver
Our Resources
Personnel
- Comprehensive in-house training
- Experienced native English trainers
- Rigorous oversight and review
- Customer Care Department
- Support Department
- Inbound/Outbound Sales Department
Our Operation
- Duplicates of critical equipment to prevent service downtime
- Multiple channel redundancies for data and voice to maintain availability
- Multiple channel redundancies for data and voice to maintain availability
- High-level headset equipment to deliver clearest possible call audio
Our Offices
- Entry control system to maintain security and confidentiality
- Monitoring and security measures in place
- Backup power generation to maintain services
- Quality atmospheric controls keep our employees comfortable
Why Choose Ukraine?
Ukraine is a burgeoning centre for multichannel support, with many residents fluent in English, among other languages.
The cultural zeitgeist here is akin to that in western countries, making for friendly, clear, and easy communications. Ukraine delivers educated and effective customer service while keeping costs low.
Multilingual Services
We supported English, German, Arabic, French and Russian languages
Our Call Center
All of Your Communications Needs Under One Roof
Building a Better Customer Service Solution
Quality Support Services to Match Your Organization’s Standards
Our Clients
